Business.govt.nz contact centre
Closed: 5pm, 24 December
Reopens: 8.30am, 5 January
Ministry of Business, Innovation and Employment
The Companies Office, Consumer Affairs and the Labour Service Centre:
Closed: 5pm, 24 December
Reopens: 8.30am, 5 January
Tenancy Services contact centre:
Closed: 5pm, 24 December
Closed: 25 – 28 December
Open: 29 – 31 December, 8am-4.30pm
Closed: 1 – 4 January
Reopens: 8am, 5 January
WorkSafe
You can report a serious work accident any time on 0800 030 040. All other services close over the festive season.
Closed: 5pm, 24 December
Repens: 8.30am, 5 January
Inland Revenue
Closed: 5pm, 24 December
Reopens: 8am, 5 January
The 0800 self-service numbers are unavailable from 10pm, 24 December to 6am, 29 December.
Keep an eye on the IR website for myIR Secure Online Services, ir-File and E-File availability over the Christmas period.
ACC contact centre
Closed: 25 – 28 December
Open 29 – 31 December:
- Provider Helpline: 8am – 4.30pm
- Business Customer Contact Centre: 8.30am – 5pm
- Client Contact Centre: 8am – 5.30pm
Closed: 1 – 4 January
Reopens: 5 January
New Zealand Trade and Enterprise
Closed: 2pm, 24 December
Reopens: 9am, 5 January
Ministry for Primary Industries
MPI Contact Centre open throughout the Christmas period, including public holidays.
New Zealand Customs Service
All service delivery counters closed: 3.30pm, 24 December
Open: 9am-3pm on 29, 30 and 31 December
Auckland City, Auckland Mangere, Tauranga, New Plymouth, Wellington, Christchurch, Dunedin
Nelson – retaining current hours of 1pm-4.30pm
Napier – retaining current hours of 8am to 12.30pm
Reopens: 8am, 5 January, all counters reopen (excluding Nelson, reopening at 1pm)
