One of the first things you need to find out when you're starting out is what laws apply to your new business. As a small business owner, you'll know that being legally compliant relies on being aware...
Stockouts almost always make it to the “worst nightmare” lists of retailers, and for good reason. Not only do they lead to lost sales, out-of-stocks also result in poor customer satisfaction and...
We don’t need a crystal ball to see that the future of retail involves frictionless shopping experiences. Today’s consumers (and those in the near future) want not only to shop across multiple...
When you first start a business, you’re often not thinking more than a couple of years ahead. Your motivation might simply be, “I need some work to put food on the table,” or “I don’t want...
Bullying in the workplace has recently come under the microscope with WorkSafe NZ issuing guidelines on how to prevent and respond to workplace bullying. What constitutes bullying is not always easy...
The Assistant Commissioner of Trade Marks has issued a decision confirming that the fact New Zealanders look at, ‘like’ or even follow your branded Facebook, Twitter or LinkedIn accounts is not...
The High Court has issued a judgment which may influence how you use Google Adwords in New Zealand. The judgment relates to a dispute between Intercity and NakedBus regarding NakedBus’s use of the...
News last week that Red Rooster has been found to have underpaid staff by more than $645,000 has set alarm bells ringing for businesses and franchisees everywhere. You need to make sure you are paying...